Your Privacy Matters To Likvera
At Likvera, we respect your privacy and are committed to protecting the personal information you share with us while browsing our website, placing an order, contacting support, or using our skincare and haircare product pages.
Safe Shopping Experience
We use your information only to process orders, improve service, provide support and maintain a better shopping experience.
Information We Collect
Name, phone number, email, shipping address, billing details and order information may be collected when you shop.
How We Use It
Your details are used for order processing, delivery, customer support, fraud prevention and service improvement.
Your Control
You may contact us for privacy-related questions, corrections or support regarding your personal information.
What Information We May Collect
Personal details such as name, mobile number, email address and shipping address.
Order details including products purchased, order value, payment status and delivery information.
Website usage data such as browser type, device information, pages visited and general analytics data.
Support communication details when you contact us for order, return, exchange or product-related help.
How We Use Your Information
To confirm, process, pack, ship and deliver your Likvera product orders.
To provide customer support, order updates, return assistance and delivery-related communication.
To improve website performance, product pages, customer experience and shopping features.
To prevent misuse, fraud, unauthorized transactions or other activities that may affect store safety.
When We May Share Information
We do not sell your personal information. However, limited information may be shared with trusted service partners to complete your order and provide support.
Shipping Partners
Delivery partners may receive your name, address and phone number to deliver your order.
Payment Providers
Payment services may process payment-related information securely during checkout.
Support Tools
Customer support platforms may help us respond to your queries, complaints or service requests.
Legal Requirements
Information may be shared if required by law, regulation, security process or official request.
Website Cookies, Analytics And Protection
Cookies may be used to remember preferences, improve browsing and support cart or checkout functionality.
Analytics tools may help us understand website performance, product interest and customer shopping behavior.
We take reasonable steps to protect customer information from unauthorized access or misuse.
Your Privacy Choices
You can contact Likvera support for questions related to your personal information, order details or communication preferences.
Access Request
You may request information about the personal details associated with your order or account.
Correction Request
You may ask us to correct inaccurate contact, shipping or account details where applicable.
Communication Preferences
You may unsubscribe from marketing communication where such option is available.
Common Privacy Questions
Does Likvera sell my personal information?
No, Likvera does not sell your personal information. Data may only be shared with service partners required to process orders, delivery or support.
Do you store my payment card details?
Payment information is generally processed by secure payment providers. Likvera does not intend to store full card details on its website.
Why do you need my phone number?
Your phone number may be used for order confirmation, delivery coordination, shipping updates and customer support.
How can I contact you about privacy concerns?
You can reach us through the contact page with your name, order ID if applicable, and a clear description of your request.
Contact Likvera Support
For privacy-related questions, data correction requests or order information support, please contact us through the support page.